Returns & Exchanges
At Prevalent Projects, we want you to be completely satisfied with your home curation. If a piece does not meet your expectations, you may return eligible items in their original condition within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Email our support team with your order number and the names of the items you wish to return to receive a Return Authorization number.
- 2.Prepare the Package
Carefully repackage the items in their original designer packaging and shipping box to ensure they are protected during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method, minus any applicable restocking or shipping fees.